Privacy Policy

Overview 

At Amztor . (“Amztor,” “we,” “us,” or “our”), protecting your privacy is more than a legal requirement — it’s part of our commitment to you. 
We operate in full compliance with Qatar’s eCommerce Law and in alignment with the National Standards for Secure and Ethical eCommerce. 

This policy explains: 

  • The types of personal and technical information we collect. 

  • How and why we use your information. 

  • The rights you have over your data. 

  • How we protect and secure it. 

Whether you’re browsing, shopping, or contacting us, we want you to feel confident that your information is handled with transparency, respect, and security. 

 

Information We Collect 

We collect only the information necessary to provide a secure, smooth, and personalized experience. This may include: 

  • Information you provide directly: name, email, phone number, billing/shipping address, order details, and any details you share via forms or customer service. 

  • Information collected automatically: IP address, device and browser type, operating system, pages visited, time spent on site, navigation patterns, and essential cookies for security and session management. 

 

When Do We Collect Information? 

We collect your information when you: 

  • Register an account on our website or app. 

  • Place an order or make a purchase. 

  • Subscribe to our newsletter or marketing communications. 

  • Fill out a form, request support, or contact us. 

  • Browse our site, which triggers automatic technical data collection for security and performance. 

 

How Do We Use Your Information? 

We use your personal information to: 

  • Process and fulfil your orders. 

  • Manage your account and provide customer support. 

  • Send order confirmations, updates, and important service notices. 

  • Personalize your shopping experience and improve our website. 

  • Prevent fraud, enhance security, and comply with legal requirements. 

  • Communicate promotions or offers (only if you’ve opted in). 

 

How We Protect Your Information 

We take the security of your personal data seriously and have implemented multiple layers of protection to safeguard it. 

  • Proactive Security Monitoring: Our website is regularly scanned for vulnerabilities and potential threats to ensure your visit is safe and secure. 

  • Restricted Access: Your personal information is stored on secure networks, accessible only to authorized personnel with special access rights bound by strict confidentiality obligations. 

  • Data Encryption: All sensitive information, including payment details, is encrypted using Secure Socket Layer (SSL) technology during transmission. 

  • Multi-Layer Safeguards: Additional security measures are applied whenever you place an order, submit information, or access your account. 

Our goal is simple — to protect your data at every step, from the moment it’s shared with us to the moment your order arrives at your door. 

 

Can I Cancel or Delete My Account? 

Yes. You have the right to cancel or permanently delete your account, along with any personal information we hold about you. 

To request account deletion, please contact our support team at: 
📞 +974 77965705  📧 support@amaztecstore.com 

 

Do We Use Cookies? 

Yes. We use cookies and similar technologies to improve your browsing experience, secure your account, and personalize our services. 

  1. Essential Cookies (Always Active) 
    These are required for our website to function and cannot be disabled in our systems. They are typically set in response to actions you take, such as: 

  • Keeping your session secure. 

  • Remembering and processing items in your shopping cart. 

  • Maintaining your account login status. 

  • Saving your language and site preferences. 

According to Qatar’s eCommerce Law and the National Standards for Secure and Ethical eCommerce, these essential cookies do not require user consent. 
These cookies are used exclusively for technical and security purposes. They do not track your activity for advertising. 

  1. Non-Essential Cookies (Require Consent) 

We do not use advertising or analytics cookies without your consent. If such cookies are introduced in the future, you will be clearly informed and given the choice to accept or reject them. 

  3. How We Use Cookies 

  • To process orders and remember items in your cart. 

  • To understand and save your preferences for future visits. 

  • To compile aggregated data on site traffic and interactions, helping us improve our services. 

  • To work with trusted third parties who track this information on our behalf (with your consent where required). 

  1. Managing Cookies 

You can set your browser to warn you each time a cookie is sent, or disable cookies entirely through your browser settings. The process varies by browser—check your browser’s Help menu for instructions. 

Please note: If you disable cookies, some features may not work as intended. You can still place orders, but your experience may be less personalized. 

 

Third-Party Disclosure 

We value your trust and do not sell, trade, or share your personally identifiable information with outside parties without your prior notice, except in the following cases: 

  • Service Providers: We may share information with trusted partners who help us operate our website, process payments, deliver orders, or provide customer support—provided they agree to keep your information secure and confidential. 

  • Legal Compliance: We may disclose information if required to comply with applicable laws, enforce our policies, or protect the rights, property, or safety of Amztor, our customers, or others. 

  • Non-Personal Data: We may share non-identifiable visitor information with third parties for purposes such as analytics, marketing, or improving our services. 

 

Third-Party Links 

From time to time, our website may feature links to third-party products, services, or websites. These external sites operate under their own privacy policies, and we are not responsible for their content, activities, or data practices. 

We encourage you to review the privacy policies of any third-party sites you visit. While we cannot control their operations, we remain committed to protecting the integrity of our website and welcome your feedback about any linked sites. 

 

Fair Information Practices 

In accordance with fair information practice principles, if a data breach occurs, we will: 

  • Notify affected users via email and on-site notification within 7 business days of discovering the breach. 

 

Contacting Us 

If you have any questions about this Privacy Policy or our data practices, you can reach us at: 

📞 +974 77965705 
📧  support@amaztecstore.com  
📍 Amaztec Trading W.L.L Qatar 
Building No: 82, Street-214, Zone-16, Near HBK Signal, Opp. Woqod Petrol Station, Old Al-Ghanim Area, Doha-Qatar